Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexis Camarda

Alexis Camarda

November 4, 2024

5  out of  5
rating by Alexis Camarda
"Doug and his staff are all an absolute pleasure to work with! They have helped me insure several cars over the last few years and have made every step as simple and pain-free as possible. They have a life-long customer with me!"
We responded:
"Thank you for your amazing review Alexis! We’re thrilled to hear that you’ve had such a positive experience with our team. Making the insurance process simple and pain-free is our goal, and we’re so glad to have you as a lifelong customer! If you ever need anything else, don’t hesitate to reach out. We appreciate your support! - Doug "
Profile photo of Felicity Mcmillian

Felicity Mcmillian

October 28, 2024

5  out of  5
rating by Felicity Mcmillian
"Everyone here goes above and beyond to make sure their clients are taken care of! They inform you to make sure you have the best coverage for what you can afford. Also they sent a cute card for my birthday!"
We responded:
"Thank you, Felicity! I am so happy to hear that my team has been able to help you! We appreciate your support. Please reach out with any more questions. We’re here to help! - Doug"
Profile photo of Erika Vasquez Montoya

Erika Vasquez Montoya

September 19, 2024

1  out of  5
rating by Erika Vasquez Montoya
"Unresponsive, irresponsible and unprofessional. Had to move back to my previous agent, although she was further away. Didn’t get my questions answered, and took weeks to contact me back, if they did. It seems they changed their staff, that’s the only thing that’d explain the good reviews"
We responded:
"Erika, I’m truly sorry to hear about your experience and the challenges you faced. This is not the level of service we aim to provide, and your feedback is very important to us. We’d appreciate the opportunity to address the lingering concerns you may have. Please reach out to our office directly, and we’ll work together to address this promptly. Thank you. -Doug "
Profile photo of Gavin Marsden

Gavin Marsden

September 3, 2024

5  out of  5
rating by Gavin Marsden
"Great insurance agent. I highly recommend."
We responded:
"Thank you for the high recommendation, Gavin! We’re glad to hear you’re happy with your insurance experience with our office. -Douglas"
Profile photo of Francisco Arenas

Francisco Arenas

August 13, 2024

5  out of  5
rating by Francisco Arenas
"excellent customer service Excelente servicio al cliente, 100% recomendado"
We responded:
"Thank you for your kind words, Francisco! We're thrilled to hear you received good customer service at our office. Your recommendation means a lot to us! -Doug ¡Gracias por sus amables palabras Francisco! Estamos encantados de saber que recibió un buen servicio al cliente en nuestra oficina. ¡Su recomendación significa mucho para nosotros! -Doug "
Profile photo of Esteban Ruiz

Esteban Ruiz

August 2, 2024

5  out of  5
rating by Esteban Ruiz
"Nick and Doug are great! They helped get car insurance on all 3 of our cars and got us renters insurance as well. Highly recommend them if you’re looking to get insurance of any kind! Thanks guys!"
We responded:
"Thank you for your kind words and 5-star review, Esteban! We're thrilled to hear that Nick and the rest of our team helped you with your various insurance needs. Thanks so much for choosing our office! -Doug"
Profile photo of Dave Gibbings

Dave Gibbings

July 3, 2024

5  out of  5
rating by Dave Gibbings
"Working with Doug was great. He was timely & happy to help. Would recommend to anyone looking for an agent!"
We responded:
"Thank you for your kind words about our office, Dave! We're thrilled to hear we were efficient and provided kind service. We appreciate your recommendation and are glad you had a positive experience with us! -Doug"
Profile photo of Bryan Dulog

Bryan Dulog

June 20, 2024

4  out of  5
rating by Bryan Dulog
"I got contacted by this agency through a web lead. Communication and follow up was really good, the auto quote I received was extremely competitive. The telematics solution is pretty robust. However, somewhere along the way my birth date was entered incorrectly which required some additional hurdles to get through in order to sign up for an online account."
We responded:
"Thank you for taking the time to leave your feedback, Bryan! We're glad to hear you found our communication and follow-up good, and that our assistance with your insurance needs was effective. We apologize for the inconvenience with your information and appreciate your patience in addressing it. Our team is here for you when you need us! -Doug "
Profile photo of Mark Bernard

Mark Bernard

June 19, 2024

5  out of  5
rating by Mark Bernard
"State form need more people like Mr Cortez Douglas, he have help me a lot with my insurance. I can call him any time and ask him question. He’s why am still state form. Thanks mr Douglas for all the help n advice."
We responded:
"Thank you for your kind words, Mark! It has been a pleasure working with you. Your continued support is greatly appreciated, and we’re grateful to get the opportunity to serve you! Thanks again for choosing your local State Farm team in Bay Shore, NY! – Doug "
Profile photo of Yovany Banegas

Yovany Banegas

June 14, 2024

5  out of  5
rating by Yovany Banegas
"Helped me out with a great quote for my commercial van anything I needed help with he was very communicative in making sure I needed everything if you have any questions him and his team can help out"
We responded:
"Thank you for sharing your positive experience, Yovany! We're delighted to hear that you received great assistance for your commercial van and found our team communicative and helpful. If you have further questions, don't hesitate to reach out to us. -Doug"
Profile photo of Victoria Avaria

Victoria Avaria

June 10, 2024

5  out of  5
rating by Victoria Avaria
"Wonderful people, so happy to have them to resolve any problems, Nicolas Douglas very polite."
We responded:
"Thank you, Victoria, for your kind words! We're glad to hear that our team, especially Nicolas, has been polite and helpful in assisting with your questions and concerns. Let us know if you ever need further assistance with your coverage! -Doug"
Profile photo of Anology 4 You

Anology 4 You

May 23, 2024

4  out of  5
rating by Anology 4 You
"Always there where you need."
We responded:
"Thank you for your review! We're glad we are known to be there when our customers need us! If there's anything we may improve on, please let us know! -Doug"
Profile photo of Alex Calle

Alex Calle

May 16, 2024

5  out of  5
rating by Alex Calle
"Lixy una agente muy amable y muy respetosa recomiendo sacar seguro aqui"
We responded:
"Estamos encantados de saber que nuestro equipo le pareció amable y respetuoso, y apreciamos su recomendación. ¡Gracias Alex por elegirnos para sus necesidades de seguro! -Doug"
Profile photo of Ileana Pichardo

Ileana Pichardo

May 14, 2024

5  out of  5
rating by Ileana Pichardo
"El personal siempre está dispuesto a ayudar con las inquietudes, el Sr. Douglas es muy cordial."
We responded:
"Ileana, thank you for taking the time to leave a four-star review. We appreciate your feedback! If there's anything specific we could improve on in the future, please share your insights with us. If you have questions or concerns, please don't hesitate to reach out. – Doug "
Profile photo of José Escobar

José Escobar

May 8, 2024

5  out of  5
rating by José Escobar
"Excelente trabajo muy profesionales"
We responded:
"¡Gracias por sus amables palabras, José! ¡Apreciamos sus comentarios y reseña positiva! -Doug"
Profile photo of Helen Aponte (stringsnharmony)

Helen Aponte (stringsnharmony)

May 7, 2024

5  out of  5
rating by Helen Aponte (stringsnharmony)
"Douglas was very helpful, corteous and took time to explain all what I wanted and needed to know. Great agent!"
We responded:
"Thank you, Helen, for your kind words about our Douglas Cortez State Farm Agent office! We're thrilled to hear we were helpful, courteous, and informative! -Doug "
Profile photo of Suruba I. Wechsler

Suruba I. Wechsler

April 5, 2024

5  out of  5
rating by Suruba I. Wechsler
"This is a second year that I am with Douglas Cortez-State Farm Insurance, both for Car and Home insurances. When I had a car glass replacement for instance, it was done in the nick of time and efficiently! Agents at Douglas Cortez-State Farm Insurance do empathize with their clients and treat them as human beings rather than just numbers and statistics!"
We responded:
"Thank you for being a loyal client of ours for two years and for sharing your positive experience with us! We're delighted that your car glass replacement was handled efficiently and on time. Please feel free to reach out if you need any further assistance with your home or auto insurance. We appreciate your trust, and we look forward to continuing to serve you! -Doug"
Profile photo of Nixon DeLeon

Nixon DeLeon

March 20, 2024

5  out of  5
rating by Nixon DeLeon
"I’m extremely pleased with the quote I received for my home and auto policy. But the best part of all was the high quality of service I received by the State Farm Agent Douglas Cortez. Thank you for the outstanding advices all to help me keep a bit more money in my pocket without compromising the protection of my properties. Now my family and I are enjoying much better coverage and great savings. I sincerely recommend you to visit Douglas Cortez office for an AMAZING experience. Thank you once again."
We responded:
"Nixon, I'm thrilled to hear about your positive experience with us and the high level of service you received! We're committed to providing great service and are beyond grateful for your recommendation. Thank you for choosing us for your insurance needs and for your kind words! -Douglas "
Profile photo of Dan Healey

Dan Healey

February 28, 2024

5  out of  5
rating by Dan Healey
"Great experience over all ."
We responded:
"Dan, thanks for the review! I’m thrilled to hear that we provided you with a great experience! If you ever need assistance with your coverage going forward, we’re here for you. -Doug"
Profile photo of Rochelle Eisner

Rochelle Eisner

February 27, 2024

5  out of  5
rating by Rochelle Eisner
"Everyone at this agency is understanding and respectful especially Nick."
We responded:
"Rochelle, thank you for the glowing review and kind words! It’s our goal to provide excellent service to our customers, and I’m glad you’ve experienced that with our team. Thank you again for choosing the Douglas Cortez State Farm Agency! -Doug"
Profile photo of Ron Adler

Ron Adler

February 21, 2024

5  out of  5
rating by Ron Adler
"I found the experience of dealing with Mr. Cortez and his staff to be very positive. They were very knowledgable, answered all my questions and explained the process of switching both my auto insurance and home owner's coverage thoroughly. I would not hesitate to recommend them."
We responded:
"Ron, thank you for the 5 stars and kind words! We’re thrilled to hear that we were able to make the process of switching a smooth one! Your recommendation of our State Farm Agency is truly appreciated. If you ever need further assistance with your auto or home insurance, we’re here for you! -Doug"
Profile photo of John Pfeifer

John Pfeifer

January 22, 2024

5  out of  5
rating by John Pfeifer
"Doug was very knowledgeable and professional. He was attentive to my needs and expedited my policy with good results. I traveled past other SF agents just to deal with Doug. It was well worth the trip!"
We responded:
"John, thank you for your review and for going the extra mile to work with Douglas Cortez State Farm! We're glad to hear that our knowledge and service made your experience worthwhile. We truly appreciate your feedback! -Douglas "
Profile photo of german arango

german arango

November 22, 2023

5  out of  5
rating by german arango
"La verdad el equipo de trabajo es muy eficiente desde el señor Douglas y sus agentes siempre muy dispuestos y eficientes con la información y asesoría decuada..les recomiendo esta oficina a todo quien necesite asegurar su carro ..."
We responded:
"Gracias German por su reseña de cinco estrellas. Me alegro de que hayamos podido ayudarte con su seguro de auto. Es importante para nosotros proporcionar información precisa a nuestros clientes para que puedan tomar una decisión informada.- Doug "
Profile photo of Geovanny Reyes

Geovanny Reyes

September 21, 2023

5  out of  5
rating by Geovanny Reyes
"Isamari es una excelente agente ... Me guió paso a paso en todo este proceso y escucho y respondió con paciencia cada duda excelente servicio ... super recomendado"
We responded:
"Geovanny, ¡muchas gracias por su reseña de cinco estrellas! Me alegra saber que Isamari ha podido guiarlo a través del proceso y brindarle un excelente servicio. Si tiene preguntas o necesita ayuda, no dude en comunicarse. ¡Apreciamos que haya elegido State Farm! -Doug "
Profile photo of Genesis Moreno

Genesis Moreno

September 15, 2023

5  out of  5
rating by Genesis Moreno
"Excelente oficina, muy buena la atención, sobretodo el hecho que hablan en inglés y español. Me encantó la atención de la Srta Isamari logra solventar todas las dudas y ayuda en todo lo necesario. Recomiendo esta oficina al 100%. Excellent office, very good service, especially the fact that they speak in English and Spanish. I loved the attention of Miss Isamari, she manages to solve all the doubts and helps with everything necessary. I recommend this office 100%"
We responded:
"Hi Genesis, thank you so much for sharing your experience with our State Farm office! Offering service in English and Spanish is important to us, and we’re thrilled you had a great experience with Miss Isamari. We truly appreciate your business and please don’t hesitate to reach out with questions or concerns. Thank you again, Genesis! – Doug Hola Genesis, ¡muchas gracias por compartir su experiencia con nuestra oficina de State Farm! Ofrecer servicio en inglés y español es importante para nosotros y estamos encantados de que haya tenido una gran experiencia con Isamari. Realmente apreciamos su negocio y no dude en comunicarse si tiene preguntas o inquietudes. ¡Muchas gracias, Génesis! – Doug "